Politických vězňů 21, 11000, Praha- Staré město, Czech Republic
Natural or legal body, who orders the goods from the electronic shop or to purchase it personally with binding effect(hereinafter referred to as the buyer)
Order of goods
The ordering of goods is available at the Internet address: http://ecokoreanbeauty.com
The provider sends the order confirmation after the receiving of the buyer´s order via email. The provider by the order confirmation is obliged to deliver the goods to the buyer within 3 working days after the receiving of the order. If the basic information (scope and the description of the subject of fulfilment, delivery and payment terms) stated in the order confirmation issued by the provider corresponds with the text in the buyer´s order, the seller by issuing or sending the order confirmation confirms that he accepts the buyer´s order with binding effect and in this moment was established the obligation, i.e. the purchase contract between the supplier and the buyer. The seller reserves his right to require the advanced payment to the account in some cases.
If the buyer rejects this order, it is invalid. If the seller cannot fulfil any of the requirements stated in buyer´s order, he will send a new offer contains the available versions of order to buyer and ask for the buyer´s answer.
The price of goods showed in the Internet shop is always current and valid. If the buyer sends the order, the price showed in the Internet catalogue is always valid for this order, unless is agreed otherwise. The seller reserves the right to change the price without expressly information to buyer.
The change of price for the goods in the Internet catalogue will not affect the total amount of the accepted buyer´s order.
The payment for the goods is available via bank transfer to account, in cash on delivery of the goods. The next payment methods are stated in section Delivery and payment.
The buyer will receive the tax document that will meet all requirements under the legislation.
The seller reserves his right to change the general terms and conditions or price of the subject of delivery without the previous written notification. The seller is not responsible for mistakes arising from the printing of the commercial and technical materials.
Unless is stated otherwise, all prices are included the costs on packing and VAT and are excluded the postal costs and the delivery costs.
Together with sending of goods will issue the tax documents that is at the same time a warranty card and will send it to the buyer.
The goods are delivered under availability and the seller´s operational possibilities within the shortest period, usually within 5 working days after order confirmation with binding effect. In extraordinary cases the delivery time can be longer, and the buyer will notify about it. If all ordered goods are not available in storage, according to the prior agreement with the buyer (via email, phone) a part an order will send, and the delivery of the remaining part will be free of charge. The place of delivery is under the buyer´s order. The order is fulfilled by the delivery of its subject to the required place. The tax document can send via post or email additionally. We provide the delivery of goods to any place in the Czech Republic and some other countries. The delivery method is selected by the client in the basket section of the order. The goods are delivered abroad from the Czech Republic in a standard way, the price for this service will determine individually under the Czech Post pricelist. In case of other requirements or higher weight of the parcel is required to pay the additional fee under the valid pricelist of the Czech Post.
4.1. The buyer can pay the price for goods and costs related to the goods delivery under the purchase contract to the seller using the next methods:
In cash or in non-cash by the payment card
In cash on delivery in place selected by the buyer´s order
4.2. non-cash transfer to the seller´s account No. 1124260001/2700
(non-cash by the payment system, non-cash by payment card).
4.3. The buyer is obliged to pay the costs for packing and delivery of goods in the agreed amount to the seller together with the purchase price. Unless is agreed otherwise, the purchase price also contains the costs for the goods supplying.
4.4. The seller will not require the advance payment or any similar payment on the buyer. This provision does not affect the provisions of art. 4.6. terms and conditions of the obligation to pay the purchase prices for the good in advance.
4.5. The due date of the payment of the purchase price in cash or cash on delivery is in the moment of the goods delivery. The due date of the payment of the purchase price in non-cash is within 14 days after the conclusion of the purchase contract.
4.6. The buyer is obliged to pay the purchase price via the non-cash payment and write the variable symbol of the payment. In case of non-cash payment, the buyer´s obligation to pay the purchase price is fulfilled after the receiving of the relevant amount to the seller´s account.
4.7. The seller is eligible to require the payment of the whole purchase price before the sending of the goods to the buyer, particularly if the buyer did not additionally confirm the order (art. 3.6.). The provisions of § 2119 art. 1 of the civil code are not applied.
4.8. The buyer cannot to combine the different discounts from the price of the goods provided him by the seller.
4.9. If it is the usual business practice or it is required by the common binding legislation, the seller issues the tax document – invoice for the payments provided under the purchase contract with the buyer. The seller is registered as a VAT payer. The seller issues the tax document - invoice after the payment of the purchase price and sends its electronic version to the buyer´s electronic address.
4.10. The seller is obliged to issue the receipt under the act on the electronic records of sales to the buyer. At the same time, he is obliged to register the received sale online at the tax administrator, or in case of the technical failure within 48 hours.
5.1. The buyer understands that under the provisions of § 1837 of the civil code, he cannot terminate the purchase contract on the delivery of goods that were changed under the buyer´s requirements or for the buyer, the purchase contract on the delivery of the perishable goods as well as the goods that were irretrievably mixed with other goods after the receiving, the purchase contract on the delivery of the goods in the closed packing, which were removed from the packing by the customer and it is impossible to return them by the hygienic reason.
5.2. Except the situation stated in art. 5 of the terms and conditions or in another case, when the termination of the purchase contract restricted, the buyer is eligible under the provisions of § 1829 art. 1 of the civil code to terminate the purchase contract within fourteen (14) days after the goods receiving, and if the subject of the purchase contract contains more kinds of goods or the delivery some its parts, the termination period starts on the date of the receiving of the last part of goods. The termination is sent to the seller within the period stated in the previous sentence. The buyer can use the template provided him by the seller that is the annexe of the terms and conditions and terminates the purchase contract. The buyer can send the termination as well to the address of the seller´s business place or to the seller´s electronic address in the Czech Republic.
5.3. Is the purchase contract terminates under the art. 5.2. of the terms and conditions, the purchase contract cancels from the beginning. The buyer must return the goods to the seller within fourteen (14) days after the receiving of termination of the purchase contract by the seller. If the buyer terminates the purchase contract, he will pay the costs for the good returning to the seller as well if due its nature the goods cannot be returned via the common post method.
5.4. If the purchase contract was terminated under art. 5.2. of the terms and conditions, the seller returns the money received from the buyer within fourteen (14) days after the termination of the purchase contract, namely by the same method used the buyer to pay it to the seller. The seller is also eligible to return the buyer´s performance in the moment of the returning the goods or by other method, if the buyer accepts it and there are no additional expenses for the buyer. If the buyer terminates the purchase contract, the seller is not obliged to return the received money to the buyer before the goods receiving from the buyer or the buyer confirms him than he sent the goods to the seller.
5.5. The seller is eligible unilateral to settle the claim for compensation the damage arising from goods against the buyer´s right to the return of the purchase price.
5.6. If the buyer is eligible to terminate the purchase contract under the provisions of § 1829 art. 1 of the civil code as well as the seller is eligible to terminate the purchase contract anytime, namely before the buyer receives the goods. In this case the seller immediately sends the purchase price to the buyer in non-cash transfer to the account determined by the buyer.
5.7. If the buyer receives the gift together with the goods, the seller and the buyer conclude the deed of gift with the cancellation condition that in case of termination of the purchase contract by the buyer, the deed of gift related to this gift becomes ineffective and the buyer is obliged to return the gift to the seller together with the goods.
6.1. If the delivery method agreed under the buyer´s special requirement, the buyer is responsible for the risk and additional costs for this delivery method.
6.2. If the seller is under the purchase contract obliged to deliver the goods to the place stated in the buyer´s order, the buyer is obliged to receive the goods in the moment of its delivery.
6.3. If the goods the delivery will be repeated or by other method due the reasons on the buyer side, that were not specified in order, the buyer is obliged to pay the costs of the repeated delivery of goods or the costs on the other delivery method.
6.4. The buyer is obliged to control the packing of goods in the moment of its receiving and immediately notifies the delivery company about any defects. If the packing is damaged and it is evident that the parcel was unauthorized entry, the buyer is not obliged to receive the parcel from the delivery company.
6.5. Other rights and obligations of the parties related to the shipment of goods can be regulated by the special delivery terms, if were issued by the seller.
7.1. The rights and obligations of the contracting parties related to the rights of the faulty performance are regulated by the relevant common binding legislation (particularly by the provisions of § 1914 to 1925, ů 2099 to 2117 and ů 2161 to 2174 of the civil code and the act No. 634/1992 Coll. on the consumer protection as amended).
7.2. The seller guarantees that the goods have no defects at its receiving to the buyer. Particularly the seller guarantees to the buyer that in the moment, when the buyer received the goods:
7.2.1. goods have the properties agreed between the parties, and if they not agreed, the goods have such properties described by the seller or the producer or such that are expected by buyer due to the nature of thegoods or the advertising provided by them,
7.2.2. the goods are suitable for the purpose declared by the seller or the purpose of its common using,
7.2.3. the goods quality or design corresponds with the agreed sample or template, if the quality or the design were determined under the agreed sample or template,
7.2.4. the quantity, volume and weight of goods corresponds with the agreements. And
7.2.5. the goods meet the requirements of the legislation.
7.3. The provisions stated in art. 7.2. of the terms and conditions are not applied to the goods selling for the discounted agreed price, for the goods wearing by its usual using, for the defects correspond with the degree of the using and wearing of the used goods that the goods had in the moment of its receiving by the buyer, or it is arising from the goods nature.
7.4. If the defect will arise within six months after the receiving, apply that the goods have no defects in the moment of its receiving. The buyer is eligible to claim the right of the defect arising from the consumer goods within twenty-four months after its receiving.
7.5. The buyer applies his rights of faulty performance to the seller´s business place, where is possible to receive the claim due to the offer of the selling goods or in the registered address or in the business place.
7.6. Other rights and obligations related with the seller´s responsibility for the defects can be regulated by the complaint procedure.
8.1. The ownership rights in the goods passes to the buyer after the payment of the whole purchase price for the goods.
8.2. The seller by any code of behaviour is not binding towards the buyer under the provisions of § 1826 art. 1 letter e) of the civil code.
8.3. The arrangements of the consumer claims are provided on the electronic address email@example.com in the Czech Republic and firstname.lastname@example.org in the Slovak Republic. The information about the settlement of the buyer´s claim will be sent by the seller to the seller´s electronic address.
8.4. The Czech trade inspection with the registered address in 567/15 Štěpánská Street, 120 00 Prague 2, identification number 00020869, the Internet address at https://adr.coi.cz/cs is authorized to non-court resolution of the consumer disputes. The platform for the online resolving of disputes at the Internet address http://ec.europa.eu/consumers/odr is suitable for resolving of disputes between the seller and the buyer arising from the purchase contract.
8.5. The European consumer centre in the Czech Republic with the registered address in 567/15 Štěpánská Street, 120 00 Prague 2, the Internet address: http://evropskyspotrebitel.cz is the contact point under the Directive of the European parliament and the Council (EU) No. 524/2013 dated 21st May 2013 on the resolving of the consumer disputes online and the change of the directive (ES) No. 2006/2004 and the regulation 2009/22/ES (directive on the resolving of the consumer disputes online).
8.6. The seller is eligible to sell the goods under its business permit. The business control is provided by the relevant Business office within its authority scope. The supervision in the field of the personal data protection is performed by the Office for the personal data protection. The Czech trade inspection performs the supervision of the compliance the act No, 634/1992 Coll., on the consumer protection as amended, within the determined scope.
8.7. The buyer hereby agrees with the risk of changing the obstacles under § 1765 art. 2 of the civil code.
9.1. The seller fulfils his notifying obligation towards the buyer under the art. 13 of Directive of the European parliament 2016/679 on the protection of natural persons related with the processing their personal data and the free movement of its data and on cancellation the regulation 95/46/ES (general regulation on personal data protection) (hereinafter referred to as the GDPR regulation) related to the processing of the buyer´s personal data for the fulfilment of the purchase contract, for negotiations on this contract and for the fulfilment of the seller´s public legal obligations by the special document.
10.1. The buyer agrees with the sending of information related to the goods, services or the seller´s company to the buyer´s electronic address and further, he agrees with the sending of the commercial information by the seller to the buyer´s electronic address. The seller fulfils his notifying obligation towards the buyer under the art. 13 of GDPR Directive related to the processing of the buyer´s personal data for the sending of the commercial information by the special document.
10.2. The Buyer agrees to the saving of so-called cookies on his computer. If it is possible to buy on the website and to fulfil the seller´s obligations arising from the purchase contract without the saving so-called cookies at the buyer´s computer, the buyer is eligible to withdraw his consent under the previous sentence anytime.